Theraquatics.com is a supplier of aquatic exercise
and therapy equipment. We aim to provide innovative, quality, value for money aquatic fitness equipment. We design, manufacture, and market our own equipment. Our products are detailed and warehoused in Montgomery, Alabama. |
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We supply. . .
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Our contact information:
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By email: sales@theraquatics.com
By standard mail: (334) 262-3400 Warehouse Location:
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Shipping Information: | |||
All shipments are F.O.B. from Theraquatics.com's warehouse. All shipments are sent USPS or UPS ground unless otherwise specified. Shipping price is according to amount ordered. Additional costs may apply to certain products. The map below gives a rough indication of delivery times from the warehouse; treat "Transit Days" as week days. Allow an extra 24-48 hours to process and pack your order.
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Does Theraquatics ship to Canada?: | |||
Yes, Canadian customers can order online at Theraquatics.com. Please note that Canada bound packages are subject to Canadian customs fees and import duties. Duty and taxes must be paid by the customer. If you refuse payment of these fees, you will still be charged for the cost of shipping. All Canadian parcels ship USPS and generally take 2-3 weeks depending on delivery location. If faster freight is required please contact us prior to ordering. | |||
Outlined Shipping Costs for Canadian orders: | |||
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Refund, Returns and Cancellation Policies: | |||
Sometimes the wrong equipment has been selected and you need to return that product. Theraquatics.com has therefore tried to make the return process as simple as possible. Simply:
Theraquatics.com | |||
Frequently Asked Questions: | |||
Why are your products so different? The Fabric Float range of therapy floats has been manufactured from fabric designed to withstand the rigorous demands of your warm water pool. To ensure their longevity, Theraquatics.com makes the following recommendations: Fabric floats should not be left floating in the pool after use, nor should they be left lying on rough pool surrounds. Instead, hang them up to dry and air between use. Be mindful not to place the floats on rusty shelves or hooks as this will leave unsightly marks. Fabric Float neck floats and pillows will often get a build up of facial make-up, oils and moisturizers. This may not be immediately apparent on casual inspection but will eventually become a source of unsightly mildew and fungal activity. If this occurs, it is suggested that the floats be brushed well with an anti-bacterial solution and detergent, rinsed thoroughly and allowed to dry in the sun. Regular cleaning of neck floats in particular, is an excellent preventative measure. Do not soak your floats in this solution for long periods of time as the polystyrene beads lose their buoyancy. All Fabric Float designs have zips to allow for the addition of polystyrene balls which tend to compress over time. Most neck collars for example, require additional beads after 2 to 3 months of consistent use. Our zips have been made child proof, so a paperclip to release the zip is recommended when adding beads. For a small fee Theraquatics.com offers a refilling service (see below). Straps found on some Fabric Floats may be varied in length to accommodate different body shapes and methods of use. The straps need not be pulled tightly nor should the clips be forced open or closed. Rough handling, pulling and tugging will cause clips to break. As a consequence, it is an idea to keep a few clips in stock. Replacement black clips are available from Theraquatics.com for your convenience. Lastly, velcro has featured in some Fabric Float designs. This deteriorates with in strongly chlorinated pools and with constant use. Velcro is readily available and worn floats can therefore be easily repaired. Where should I store my Fabric Float when not in use? Once the floats have finished their season, use a mild detergent and soft hand brush to lightly brush the fabric. Rinse the float well with fresh, clean water and hang dry. Remember to rinse the Velcro attachments too so they remain in good condition. When completely dry, put into a large pillow case and store in an indoor cupboard. Theraquatics.com 704 N. Perry Street Montgomery, AL 36104-2442 USA
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